Moving advice

What to expect on moving day.

Knowing what happens on moving day can make the whole process feel more straightforward. Here is what to expect when professional movers arrive.

Moving day

A good move starts with a clear plan.

Moving day is more than loading boxes onto a truck. The team needs to work around the property, protect belongings, manage access and organise the load so everything can be transported safely.

Understanding the process beforehand can help you know what needs to be ready and where you can simply leave the work to the moving team.

Step one

When the moving team arrives.

01

Confirm the move

The team will confirm the details of the move and identify what needs to be loaded. This is also the time to mention anything that needs particular care or attention.

02

Assess access

The movers will consider driveways, entrances, stairs, hallways and other access points before deciding how larger or awkward items should be handled.

03

Plan the loading process

Furniture, boxes and other belongings need to be loaded in a practical order so the vehicle can be packed securely and efficiently.

Loading your belongings

From the house to the truck.

01

Furniture

Larger furniture is handled first according to the loading plan. Items may be prepared or protected before being carried from the property.

02

Boxes & belongings

Packed boxes and smaller belongings are carried to the vehicle and positioned as part of the overall load.

03

Careful loading

The load is arranged to make practical use of available space while reducing unnecessary movement during transport.

Your part

What you should do while the team works.

01

Keep access clear

Keep entrances, hallways, stairs and the immediate working area as clear as possible so the team can move safely and efficiently.

02

Keep essentials with you

Keep keys, documents, medication, valuables, chargers and anything you need immediately available rather than loading them with the rest of your belongings.

03

Point out anything special

Tell the moving team about fragile, unusually heavy, valuable or awkward items that need particular attention.

Between the properties

Once everything is loaded, the move continues.

01

Secure the load

Before leaving, the vehicle load needs to be positioned and secured appropriately for the journey.

02

Travel to the new property

The journey time depends on the distance, route and conditions. Longer-distance moves naturally require more travel time.

03

Prepare for unloading

Having access clear at the destination and knowing where key furniture and boxes should go can make unloading more straightforward.

At the new property

Unloading and getting settled in.

Once the truck arrives, the team unloads the belongings and carries them into the new property.

Clear instructions about where furniture and boxes should go can help the process run smoothly. It is also useful to keep important personal belongings separate so they are easy to access.

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Frequently asked

Moving day questions.

What happens when movers arrive?

The moving team will generally assess the access, confirm what is being moved and plan the safest and most practical way to load the vehicle.

Do I need to be home when the movers arrive?

It is generally useful for someone responsible for the move to be available at the agreed time so access, instructions and any last-minute details can be confirmed.

What happens during loading?

The movers carry belongings from the property to the vehicle and arrange the load carefully so items can be transported securely.

How long does moving day take?

Moving times vary depending on the size of the move, the amount of furniture and belongings, access, distance and the services required.

What happens when the movers reach the new property?

The moving team unloads the vehicle and carries belongings into the new property. Clear instructions about where furniture and boxes should go can help make the unloading process more efficient.

What should I do while the movers are loading?

Keep accessways clear, keep important personal items with you, identify anything requiring special care and be available to answer questions about the move when needed.

Ready when you are

Planning a move? Let's get it sorted.

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