PRIVACY POLICY

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Effective Date: 1st October 2023

This Privacy Policy outlines the practices of Fragile Removals Waikato, a reputable moving company based in Waikato, New Zealand, regarding the collection, use, and protection of personal information obtained from our customers, website visitors, and individuals interacting with our services. We are committed to safeguarding your privacy and ensuring that your personal information is handled securely and in accordance with applicable privacy laws.

Information We Collect

We may collect various types of personal information, including but not limited to:

  • Contact information, such as names, addresses, phone numbers, and email addresses.
  • Moving details, such as origin and destination addresses, moving dates, and the size of your move.
  • Payment information, including credit card details, for payment processing.
  • Information you provide through our website or customer service channels.

    • How We Use Your Information

    We use the collected information for the following purposes:

    • To provide you with moving services, including scheduling and coordination.
    • To process payments and invoices for our services.
    • To respond to your inquiries and provide customer support.
    • To send important updates related to your move.
    • To improve our services, website, and customer experience.
    • To comply with legal and regulatory requirements.

    Sharing Your Information

    We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with trusted third parties, including:

    • Service providers and partners who assist us in delivering our moving services.
    • Legal authorities, if required to comply with a legal obligation.

    Data Security

    We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption and follow best practices to secure your data.

    Cookies and Tracking

    We may use cookies and similar technologies on our website to collect data for analytics and improve your browsing experience. You can manage your cookie preferences through your web browser settings.

    Your Choices

    You have the right to access, correct, or delete your personal information. If you wish to do so or have any questions about your data, please contact us at enquiries@fragileremovals.co.nz.

    Changes to this Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website with the effective date.

    Contact Us

    If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at enquiries@fragileremovals.co.nz.

    By using our moving services or accessing our website, you consent to the practices described in this Privacy Policy.

    Fragile Removals Waikato
    12 Burns Street, Cambridge, Waikato 3432
    027 452 2255
    enquiries@fragileremovals.co.nz